Modernizing creative production, scaling digital capability, and aligning teams to new technology realities.
Came in to modernize a digital production operation that had grown up in the early web era. Rebuilt it for what global integrated campaigns actually require.
The digital production setup was still designed for early-stage digital advertising. The industry had moved on; the operation hadn't.
Rebuilt the capabilities from scratch. New team structure, new workflows, built for modern platform-based campaigns at global scale.
Moved TBWA from playing catch-up to operating as a leading global network in digital production.
Production was spread across regions with no consistent process and not much coordination. Every market was doing it differently.
Led the integration of a 100+ person distributed production team across the TBWA global network.
Significantly better operational efficiency and a unified approach to digital production across the network.
Digital platforms were evolving faster than the agency could keep up with through normal project work.
Created and ran a dedicated innovation lab to prototype new approaches to digital production and creative technology.
Built a real culture of experimentation and kept the agency ahead of where the industry was heading.